A huge thank you to Roman from Easy Giga and his team who worked all Monday long to get back our disappeared comments (more than 10 ‘ 000 !). Roman took time to have several exchanges of e-mails with Claire on Friday evening, and even yesterday (on Monday), to understand the nature of the problem, to reassure her, and to inform her of the progress of the technical team. Easy Giga keeps all our true for hosting our website.
What we learnt of this misadventure :
- make regular backups of your blog (more than once a week)
- indicate immediately any problem to a person competent to help you
- even if you’re upset, remain factual and polite in your communication
What we have to learn to do :
- how to use our backups
- how to find or get back data
A huge thank you to you, dear readers, dear pals, for the 70 comments (if we counted well the notifications by e-mail, because some comments were lost all the same between Thursday and Friday) for Pixie’s Gotcha Day.
We didn’t reach our purpose of 100 comments, but we’ll make all the same a nice donation to the Haut-Léman shelter.
A huge thank you to Basil (Bionic Basil), Fudge, Parsley, Amber and Smoochie for the package we’ve just received from them : we’ll tell you more about it in a few days.
And a private individual thank you to Zorro on behalf of Claire for the living bird that he brought this morning at 6 am during her breakfast, and released in the kitchen…
